FREQUENTLY ASKED QUESTIONS
Got questions? We've got answers. Here's everything you need to know about our menu, ordering, locations, and more. If you don't see what you're looking for, reach out at hello@stlhellojuice.com, we're always happy to help!
MENU & DIETARY
Cold pressing juice is a unique process that does not grind or macerate produce. Instead, by removing heat, we avoid oxidizing the fruit and vegetables, thereby keeping the essential nutrients and enzymes intact. The result of that cold press is a nutritionally dynamic, living juice that is sensational to taste and loaded with enzymes, vitamins, trace minerals, and other vital elements that are essential to achieving optimum functionality in the body and brain.
Great question! Smoothies are blended and served drinkable in a cup and are perfect for sipping on the go. Smoothie bowls use a thicker base and are served in a bowl, eaten with a spoon, and topped with ingredients like granola, fresh fruit, coconut flakes, nut butters, and more. Think of a smoothie bowl as a smoothie you can dig into.
Yes! All of our protein powders are vegan, and the majority of our menu is plant-based. Our smoothies and smoothie bowls are all dairy-free and made with plant-based milks like coconut milk, that we make in house! Whether you're fully plant-based or just exploring, there's plenty on our menu for you.
Absolutely! All of our smoothies and smoothie bowls are already dairy-free. We use plant-based milks as our standard base, so no substitutions needed. Just order as-is and you're good to go.
Yes, we offer collagen, creatine, and a variety of superfood add-ins and functional boosts. From lion's mane and maca to blue spirulina and wheatgrass, there are plenty of ways to customize your order based on your wellness goals. Ask a team member at the counter or build your custom order online.
Yes, we love helping you make something that works for you! Please note that we are not able to offer refunds on custom smoothies or smoothie bowls, so if you have questions about ingredients before you order, don't hesitate to ask.
We do! We have a dedicated kids' menu featuring smaller smoothies in simple, crowd-pleasing flavors like strawberry banana, pineapple strawberry, and blueberry mango. We also offer gluten-free oatmeal that's a hit with little ones. Healthy eating starts early and we're here for it.
ORDERING & PICKUP
It’s super easy. Just head to the top menu on our website and click the ORDER NOW tab to place your order directly for pickup at either our Grove or Kirkwood location. Ordering ahead is the fastest way to skip the wait and have your juice or bowl ready when you arrive.
Yes, we offer delivery through DoorDash! Search for Hello Juice & Smoothie in The Grove or Kirkwood on the DoorDash app to place your order.
For juice pre-orders, please place your order at least 48 hours in advance. This allows us to press your juice fresh and have everything ready for you. For same-day smoothies, bowls, toast, and waffles, just order ahead online or walk right in.
Both! Walk-ins are always welcome at both locations. If you prefer to skip the line, you can also order ahead online through our website for pickup. Either way, we're happy to see you.
LOCATIONS, HOURS & LOGISTICS
Both our Grove and Kirkwood locations are open Monday through Friday from 8am to 5pm, and Saturday and Sunday from 8am to 4pm. (Hours may vary on holidays, so check our social media or Google listing for the most current info.) We're here all week so come start your morning right!
Yes! Both locations have ample parking available, so you don't have to stress about finding a spot. Pull up, grab your juice, and go.
Both our Grove and Kirkwood locations offer indoor and outdoor seating, so whether you want to stay and sip or grab and go, you're covered. Come settle in, we'd love to have you.
You never know where Hello Juice is headed next! Follow us on Instagram and Facebook to stay up to date on all things Hello Juice, including any exciting announcements about new St. Louis locations.
Yes! Four-legged friends are welcome, especially on our outdoor patios. And here's a little Hello Juice secret: ask for frozen blueberries for your pup, they absolutely love them. 🐾
FRESHNESS & SOURCING
Our cold-pressed juices stay fresh for up to 7 days when kept refrigerated. We recommend drinking them as soon as possible to get the most nutrients, but they'll keep beautifully in your fridge all week. Stock up with our 6-pack and you're set.
Keep it cold! Store your juice or smoothie in the refrigerator as soon as possible. Smoothies are best enjoyed the day you get them, while cold-pressed juices will keep for up to 7 days refrigerated.
We source as much of our produce locally as possible, prioritizing St. Louis-area suppliers to keep ingredients fresh and support our community. Real, whole-food ingredients are at the heart of everything we make and local is always better.
Everything is made fresh, in-house, every single day. We don't cut corners on freshness. When you order from Hello Juice, you're getting ingredients that were prepped that morning. That's the Hello Juice difference.
LOYALTY, GIFTING & COMMUNITY
Yes! We have a loyalty program that lets you earn rewards with every purchase. Earn 1 point for every $1 spent! Ask a team member next time you're in, or check your receipt for details on how to sign up and start earning.
Yes, Hello Juice gift cards are available in-store and as digital gift cards. They are perfect for the health-conscious person in your life. The gift of healthy eating is always a hit!
Yes to both! We love showing up for St. Louis events, corporate gatherings, fitness studios, and more. Visit our Catering page for full details on our catering menu, minimums, and service area. For wholesale and bulk ordering inquiries, head to our Wholesale page or reach out to us directly.
We love partnering with St. Louis wellness businesses, gyms, yoga studios, and community organizations. If you're interested in a partnership, we'd love to hear from you. Email us directly at hello@stlhellojuice.com to start the conversation!
Absolutely, community is at the heart of Hello Juice. We currently host a free weekly walking group that meets at our Grove location every Thursday at 6:45 p.m. All are welcome, no experience needed. Just show up, move your body, and say, “Hello!” Follow us on social media for updates on additional community events.
PAYMENT & REFUNDS
We accept cash and all major credit cards at both locations.
We want to make it right, every time. If something isn't right with your order, please email us directly at hello@stlhellojuice.com and our team will take care of you. Your satisfaction matters to us – that's a Hello Juice promise.
HELLO EATS QUESTIONS
Hello Eats follows The Dietary Guidelines for Americans (Dietary Guidelines), which provides advice on what to eat and drink to meet nutrient needs, promote health, and prevent disease. It is developed and written for a professional audience, including policymakers, healthcare providers, nutrition educators, and federal nutrition program operators. The U.S. Departments of Health and Human Services (HHS) and Agriculture (USDA) work together to update and release the Dietary Guidelines every five years. Each edition of the Dietary Guidelines reflects the current body of nutrition science.
Each item is different. About 90 % of our items are gluten-free. You can check the packaging for further information. We are extremely cautious when preparing and packaging the food, sanitizing all tools and surfaces thoroughly between the preparation of items containing major allergens. However, if you have an extreme allergy, please note that our facility is exposed to all seven major allergens.
We craft each order fresh with our team in our local commissary kitchen. With an emphasis on fresh, nourishing ingredients, each item is prepared with intentionality and care.
While we do not offer customizations to individual Hello Eats items, you are able to mix and match your subscription orders.
No, once the order has been submitted, you may not make any substitutions.
In the unlikely event that you don’t receive your order, please email hello@stlhellojuice.com subject line "Delivery".